Your privacy is important to RiverMend Health.

We recognize that when you visit our Web site and provide us with personal information, you trust that that we will act responsibly and keep your information secure and confidential.

Below, you’ll find our Privacy Policy in its entirety. It’s subject to change over time, so please check back periodically for updates.

What information does collect from site visitors?
You can visit without telling us who you are or revealing any personal information. While we do log IP addresses (the Internet address of a computer) – and use “cookie” technology to track user sessions and page views on our site. Tracking user sessions and page views helps us understand how visitors use our site, which areas are most popular, and how long visitors spend there. RiverMend Health’s cookies do not collect personally identifiable information unless you’ve already previously registered or provided your information via one of our contact forms.

How is my email address or other personal information used?
RiverMend Health uses email addresses submitted through our Web site to reply to your requests for information about our company, services, and other general information.

We will need certain details – such as your name, email address, postal address, or phone number in order to respond to your inquiries and provide you with more information on those services. We may also use your contact information to inform you of additional RiverMend Health services that you might be interested in. You can elect not to receive such information by opting out by sending an email to or by clicking on the opt-out links at the bottom of our emails and communications.

In certain instances, such as when you register for an event or subscribe to a publication or to respond to a specific marketing campaign, etc. you may be asked to provide more detailed information. This information is to help us gain a better understanding of how RiverMend Health can best respond to your needs.

All information submitted through’s contact forms for company information, services, investor relations, employment, partnerships, and media relations and press inquiries are treated as confidential by RiverMend Health’s staff. We do not sell, rent, or loan our subscriber list to any third parties.

How do I remove my email address from email communications to which I previously subscribed?
RiverMend Health offers a subscription-based e-mail to patients, clients, partners, investors, media representatives, and other interested parties, providing the latest company news, information, events, and trends. You will find instructions on how to unsubscribe from this communication at the bottom of every email. Or you can send an unsubscribe request to

Does this Privacy Policy include third-party Web sites that may be hyperlinked from’s Privacy Policy only addresses the use and disclosure of information collected by RiverMend Health on its own Web sites. We do not control and are not responsible for the privacy and data collection practices on other sites we host, manage or partner with, or among third parties with which we contract.

In some instances, such as event registration, visitors may be asked to submit credit card information for payment. All credit card transactions initiated on our Web sites are handled independently by one of our payment processing partner companies. These firms maintain their own error and credit card transaction logs, and are responsible for creating and adhering to their own privacy policies.

In what instances may RiverMend Health be obligated to provide information about its site visitors?
RiverMend Health cooperates fully with law enforcement, other governmental agencies, and third parties to enforce laws, defend intellectual property, and protect other rights. To this end, we may disclose the personal information of our registered visitors if and when:

  • We’re required to do so by law
  • We believe that such disclosure is necessary to protect us from legal liability
  • We believe that we need to do so to protect someone’s safety

At RiverMend Health, we realize that you exercise caution when submitting personal information about yourself via the Internet. That’s why we are committed to maintaining your privacy and protecting the information that you share with us.

Marketing under HIPAA Privacy Standards

To facilitate compliance with requirements of the Health Insurance Portability and Accountability Act (HIPAA) Standards for Privacy of Individually Identifiable Health Information (Privacy Standards), 45 CFR Part 164 and the sections that relate to uses and disclosures of protected health information (PHI) for marketing purposes, the Health Information Technology for Economic and Clinical Health Act (HITECH) component of the American Recovery and Reinvestment Act (ARRA), and applicable state laws.

An authorization signed by the patient or the patient’s Personal and/or Legal Representative (as defined in RiverMend’s Privacy & Security Program Policy) is required and must be obtained for any uses or disclosures of PHI for purposes of marketing under the HIPAA Privacy Standards. The patient shall be provided with clear notice of how the PHI will be used or shared. This policy applies to RiverMend Health Inc, and its affiliates and subsidiaries (“RiverMend”) and all members of the RiverMend workforce.


A “cookie” is a small text file that a website can place on your computer’s hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online “shopping cart” to keep track of items you wish to purchase. The cookie transmits this information back to the Web site’s computer, which, generally speaking, is the only computer that can read it. Most consumers do not know that “cookies” are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a website attempts to place a “cookie” on your computer.

As defined by The Federal Trade Commission,